Community Reinvestment Act (CRA) Public Statement

As a Tennessee-based business, Citizens Bank is deeply invested in the communities where we live and work and therefore is understanding of local needs. Whether through the in-kind donation of thousands of hours of volunteer time or through direct financial support, our giving is based on the belief that our vitality as a community bank depends on the well-being of our communities. At Citizens Bank, we value the opportunity to be an integral part of each community we serve.

In accordance with the Community Reinvestment Act (CRA) Regulation (Regulation BB, 12 CFR 25), Citizens Bank is required to maintain and, upon request, make available for public inspection a complete CRA Public File.

For your convenience, we've made much of our Community Reinvestment information available here on our website; however, some information cannot be easily captured online. To obtain information that is not available online, please visit our Contact Us page.

Click here to view Citizens Bank's CRA Disclosure Reports.