ATMs

For your convenience, access your account information 24 hours a day – 7 days a week. Make deposits, withdrawals, check account balances and transfer funds. We now offer surcharge-free ATMs. The MoneyPass network offers thousands of surcharge-free ATMs coast to coast located where you live, work and travel. This locator will help you find the most convenient ATM location to use your MoneyPass card surcharge-free. Visit www.moneypass.com to find out more.

Bank by Mail

Special envelopes are provided free to our checking and savings customers for this convenient service.


Cashier Checks

Cashier checks can be purchased at any of our branches.


Debit Card

Our MASTERCARD debit card makes it faster and easier to make purchases in person, online, or by phone. If you need cash, our debit card also serves as an ATM card. We also offer a free business debit card for business customers. To Report a Lost or Stolen Debit Card after hours please call 1-800-264-5578 and they will be happy to assist you.


Image Statements

Reviewing and filing your statements has never been easier. Each month we’ll send you reduced images of your checks numerically.


Lock Boxes

Protect your valuables and keep your important documents safe at all times with one of our Safe Deposit Boxes. Our boxes are very affordable and are available at most of our offices.


Mobile App
Our mobile app is available from iTunes and Google Play store, and they are free to any customer with a checking, savings, or loan account. Please visit Online & Mobile Banking to find out more.


Mobile Check Deposit
Deposit checks into your account without ever visiting a branch. It is as easy as taking a picture. Please visit Online & Mobile Banking for more information and to get approved.


Night Depository

Unable to make it to the bank during business hours? Use our convenient night deposit box to secure your banking transactions. All transactions dropped off after business hours are processed at the beginning of the next business day.


Overdraft Privilege

Our overdraft privilege is designed to automatically assist you when you may inadvertently or have the occasional need to overdraw your checking account. This service allows the insufficient checks to be paid, charging you our normal overdraft fee of $26, without the worry of embarrassment and another return check charge from the retailer.

Notary Service

This service is available at no charge to our customers.


Safe Deposit Box

We offer several sizes of safe deposit boxes at many of our locations. Please contact your local branch for sizes and availability. 

Telephone Banking

This 24-hour service enables you to access your personal account information using any touch tone phone 24 hours a day, 365 days a year. With phone banking, you may perform the following functions: Get current balance information, Gather information on your loan accounts, or Review recent transactions. To use this service simply call 615-666-9164 in Lafayette, 615-735-2419 in Smith County, 931-243-4590 in Celina, or toll free at 1-800-318-5540.


Wire Transfers

Wire transfers are a quick and easy way to transfer money from one bank to another. Citizens Bank originates and receives both domestic and international wires.


For questions regarding account services and fees, please visit our Schedule of Fees page.