Welcome to eBanking

Please follow these steps to sign up for Citizens Bank eBanking access:

  1. Review the "Electronic Records Disclosure & Agreement"* for the validity of electronic records.
  2. Check the box below (acknowledges you read and understand disclosure).
  3. Click "I Agree" button.
  4. Read the Citizens Bank "Online Banking Agreement and Disclosure Statement"** and click "I Agree" on the next page.
  5. Select your account type, retail (personal) or business, to begin your eBanking enrollment.
  6. Enter your account information for verification purposes.
  7. Open your email and follow the instructions to access your eBanking account.

You are now ready to manage your money through Citizens Bank eBanking.

Once you select one of the account types, and complete the verification process, you will have online access to all of your accounts right away. 

Please keep in mind that we must have your email address on file in order to enroll in eBanking.


By continuing with this online application process, you agree that we may provide you this Agreement & Disclosure and any revisions and amendments to this Agreement & Disclosure in electronic form; and that, if you choose to accept the Agreement & Disclosure, you are consenting to enter into and are entering into an Agreement electronically that will govern all future transactions you conduct using the online services and agree to be bound by its terms.

All you need to use the online services and to receive this Agreement & Disclosure and any future information is a computer and modem (including a monitor) capable of accessing the Internet and sending/receiving e-mail, along with a printer capable of printing copies if you wish to retain records in paper format. You will also need a domestic and secure browser with 128-bit encryption (such as the current version of Google Chrome, or Microsoft® Internet Explorer 9.0 or a later version). You must use Microsoft® Windows Vista, or Macintosh OS 10.7 or a later version. You must have a computer hard drive capable of storing data, if you wish to store electronic communications. You must also have Adobe® Acrobat® Reader® software or Adobe® compatible software, so you can view any Adobe® PDF files.

From time to time, we may deliver certain information to you that is required by law or regulation to be provided to you in writing or regarding information about our online services. By selecting the “I AGREE” button below, you agree that we may provide you revisions and amendments to this Agreement & Disclosure and such other information, including but not limited to information under Regulation E and under other applicable banking or financial services laws or regulations in connection with the services, electronically as a part of the Agreement & Disclosure or otherwise as a part of online services. If you wish to withdraw consent to receive information electronically there is no charge to terminate the services or to update your information. You may call us at 866-666-2195, send a secure message within the services, or visit any one of our branches.

You may print and retain a copy of this Agreement & Disclosure or any future information sent to you electronically. If you do not have Acrobat® Adobe® Reader®, you may download a free copy by visiting http://www.adobe.com. You may also obtain a free copy of this Agreement & Disclosure, and amendments to it, and other communications about the service in paper form by writing or calling us at the below address and telephone number:

866-666-2195 P.O. Box 100, Lafayette, TN 37083

TRADERS BANK Customers... If you already have Online Banking, you do not need to enroll. Simply enter your "User ID" at the top right of any page and click "Submit". Then use your last 4 digits of ss#/tax id for your temporary password.
By checking this box, I acknowledge that I have read and understand the terms of this disclosure.

I Agree